Refund Policy

1. Order Refund Policy

Full Refund: If you have made a mistake while placing an order or if the transaction was unintended, you may request a full refund within 2 working days from the date of purchase.

Partial Refund: If there was an issue like duplicate payment or incorrect amount, kindly contact us with order and payment details. We’ll review the case and process a partial refund if applicable.

No Refund: Refunds will not be issued for delivered orders or customized items (e.g. specially prepared meetha paan or bulk orders), unless the product is damaged or incorrect.

2. Special Orders or Custom Paans

Orders placed for special occasions or made-to-order paans are non-refundable unless canceled by Netaji Paan Bhandar or if there's a verified error in the order or payment made within 24 hours.

3. Recurring or Subscription Orders

If you've opted for recurring delivery (e.g. daily paan packs), you may cancel or modify your plan by notifying us at least 2 working days before the next delivery date.

4. Force Majeure

In the event of unexpected disruptions such as natural calamities, government lockdowns, or strikes, Netaji Paan Bhandar reserves the right to cancel or delay orders. Refunds or future order adjustments will be made at our discretion.

5. Refund Processing Time

• All eligible refunds will be processed via the original payment method within 5–7 working days from approval.
• We are not responsible for delays caused by payment gateways or banking systems.

6. How to Request a Refund

To raise a refund request, please contact our support team with the following details:

📧 Email: info@netajipaanbhandar.com
📞 Phone: +9196969 13696
📍 Address: Chawk Thana, Godowlia Rd, Varanasi, UP 221001

7. Updates to the Refund Policy

Netaji Paan Bhandar may revise this policy at any time to meet operational, legal, or customer service needs. We encourage customers to review this policy regularly.